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Privacy policy
Last updated 15 November 2026
Who is responsible
Zero Hour Kit is a trading name of Jordan Colling, a sole trader, 17a Prospect Terrace, Willington, Durham, DL15 0DT. Email [email protected]. We are the controller of your personal data.
What we collect and why
- Order details (name, delivery address, email, phone number, items): to take payment, deliver your order and keep legal and tax records. Legal basis: performing our contract with you, and legal obligation.
- Messages you send us: to answer you. Legal basis: legitimate interests.
- Payment: card details go straight to Stripe. We receive confirmation of payment, never your card number.
- Basket: your basket is stored in your own browser (local storage) so it is there when you return. We do not use advertising or analytics cookies.
Who we share it with
Stripe (payments), our fulfilment partners and couriers (so they can ship to you, which may involve partners outside the UK, with appropriate safeguards), and our email provider. We do not sell your data.
How long we keep it
Order records for 6 years, for tax and legal reasons. Messages for up to 2 years.
Your rights
You can ask to see, correct, delete or restrict the use of your data, to object to its use, or to receive a copy. Email [email protected]. You can also complain to the Information Commissioner's Office at ico.org.uk.