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DEVELOPINGBomb-threat emails hit hundreds of UK schools: police say hoaxONGOINGPutin: Russia would use 'all weapons' if territory attackedONGOINGHackers hit supermarket fridges and emergency-alert appsONGOINGHundreds still crossing the Channel in small boatsUNCONFIRMEDClaim of US nuclear strike on Iran: White House denies itONGOINGMicrosoft and US flights hit by major outagesONGOINGUK tells households to keep 3 days of suppliesUNCONFIRMEDRumours Kim Jong Un had a brain haemorrhage: nothing confirmedONGOINGBlackout planning: BBC 'black sky' plan, grid attacks in EuropeDEVELOPINGBomb-threat emails hit hundreds of UK schools: police say hoaxONGOINGPutin: Russia would use 'all weapons' if territory attackedONGOINGHackers hit supermarket fridges and emergency-alert appsONGOINGHundreds still crossing the Channel in small boatsUNCONFIRMEDClaim of US nuclear strike on Iran: White House denies itONGOINGMicrosoft and US flights hit by major outagesONGOINGUK tells households to keep 3 days of suppliesUNCONFIRMEDRumours Kim Jong Un had a brain haemorrhage: nothing confirmedONGOINGBlackout planning: BBC 'black sky' plan, grid attacks in Europe
Tracked delivery to England, Scotland and Wales, charged per item · Secure checkout · 14-day returns
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Home › Delivery information

Delivery

Where we deliver

We deliver to addresses in England, Scotland and Wales, including the Scottish Highlands and Islands (delivery to the Highlands and Islands costs more, and the exact cost is shown in your basket once you enter your postcode). We do not currently deliver to Northern Ireland, the Isle of Man or the Channel Islands.

Cost

Delivery is charged per product, because each item ships directly from its own supplier rather than from one warehouse. The delivery charge is shown on every product page and in your basket, and some items ship free. If you order more than one of the same product the extra units are charged at half the delivery rate. Items in our kits that come from the same supplier ship together at a reduced rate. The price you see at checkout is the price you pay.

How long it takes

  • Processing: 1 to 3 working days.
  • Delivery: most orders arrive within 7 to 15 working days of dispatch. Individual product pages show an estimate.

Because items ship direct from our suppliers, a basket can arrive in more than one parcel, on different days. That is normal, and each parcel is tracked.

Tracking

We email tracking details as soon as your order ships. If it has not moved for 7 days, email us at [email protected] and we will chase it.

Problems

If your parcel is lost or damaged in transit, tell us within 30 days and we will replace it or refund you.